"I will always be grateful for the wonderful, and very professional service PDS provided for me through the years. Your staff is great!"

Dr. Pund
Cardiologist

"I have really appreciated how you and your organization have been there for me over the years.  I always give out your name when someone asks me about billing services."

Dr. Callery
General Surgeon

"I have turned to PDS often during the last 20+ years to help strengthen and build new relationships with our medical staff.  I view them as valuable members of my administrative team."

Randy Rolfe
Hospital CEO

"PDS has delivered real value in multiple engagements I've been involved with.  I've recommended them more times than any other PM firm or consultant because they come in and get the work done, not just talk about it."

Eric Beyer
Physician Organization CEO

"PDS is the next best thing to in-house billing without all the work! They keep you in the loop and involved with near real-time correspondence, reports, and direct communication by e-mail or phone. We couldn't be happier with our move to PDS."

D. Malone, Administrator
Specialty Obstetrics of San Diego

"Just wanted to say thanks for the great job you and your staff do. I truly don't have to worry about my billing getting done and done right. It is just such a relief to not have to think about it!"

D. Myers, NP
Wound Care Specialist

"Thank you very much for putting this together for me so fast.  It has made all the difference with the coverage that I am doing at the hospital and saved me about $7K in potential lost wages.  Thanks again!"

Dr. Padilla
Orthopedic Surgeon

"Our billing relationship with PDS has evolved into a true business partnership."

Dr. Anthony
Urologist

"Our 120+ account balances and days in A/R run significantly lower than the national average. PDS has helped us achieve the consistently high financial performance we need to remain successful in these challenging times."

Dr. Canowitz
Internal Medicine & Pediatrics

"I've been a client for over 15 years now and have always been very satisfied with my billing service.  I continue to recommend PDS to my colleagues with confidence whenever they're looking for a new billing company."

Dr. Mercandetti
Allergy & Pulmonary Medicine

"PDS helped me successfully transition from a large group back into private practice years ago and has continued to be an excellent resource for contracting, billing, bookkeeping, employment issues, and management advice."

Dr. Kaplan
Rheumatologist

Newsletters

Medical Billing

Question - Are your collections too low?  Receivables too high?

Medical practices today face the overwhelming task of trying to stay abreast of constantly changing billing/coding rules and requirements.  Payers deliberately place as many hurdles as they can in the payment path in the hopes that billing staff will fail to respond in a timely manner, if at all.  In the end, your loss is their gain - and they know it.

Revenue cycle graphPoor performance in any aspect of the billing cycle can result in denied claims, decreased collections, and inflated accounts receivable.  PDS knows that fine-tuning each and every element of the billing process is critical to achieving optimal results, which is why we employ a sophisticated suite of software and procedural solutions designed to maximize revenue cycle efficiency.

Answer - The PDS Advantage

Our top priority is getting your claims paid correctly the first time they're submitted.  So, like most physicians, we believe in the power of prevention.  By refining the billing source documents, streamlining charge submission, and using our on-line eligibility verification, independent coding service, and claim scrubbing software, we can significantly improve claim quality prior to submission and dramatically reduce the number of preventable denials.

Our staff is organized by specialty into functional teams, with all coding, billing, and collection tasks performed under the direct supervision of an experienced Account Manager.  This specialty team approach allows us to quickly share critical information about the latest coding, reimbursement policy, and payer-specific billing issues affecting each particular specialty.

Result - Increased Collections, Fewer Denials


Rising/lowering graph
With PDS performing the billing and collection process, our clients experience fewer claim rejections, improved coding accuracy and compliance, increased collections, accelerated cash flow, and leaner accounts receivable.  They also receive better tracking and analysis of rejected claims and clear and concise reporting of key performance indicators (KPIs).

Billing Service Highlights:

  • Team of more than 70 dedicated professionals experienced in almost all medical and surgical specialties.
  • We perform all patient registrations, charge & payment posting, claim submission, and unpaid claim follow-up.
  • State-of-the-art billing software - accessible from anywhere via the Internet.
  • Electronic charge capture - record and submit charges on a BlackBerry, iPhone, or iPad.
  • All billing documents scanned and stored online for quick and convenient retrieval.
  • Flexible appointment scheduler with integrated eligibility verification.
  • PDS servers housed in a dedicated 80,000 square foot data center with redundant power/AC/Internet systems, 24/7 on-site monitoring, and security.
  • PDS billing clients receive free payer contract review and free annual fee schedule updates!

Full Service vs. Self Service - Which is right for you?

A number of billing companies advertise rates as low as 4% of collections, some even less than that.  So what kind of service do you get for that kind of rate?

busy office worker The answer is simple - self service.  Your staff is responsible for entering and updating patient and insurance information, posting charges and co-pays, and even submitting the electronic claim files.  Most practices using a billing service don't have the resources available internally to perform these tasks.  Those choosing to outsource their billing often prefer to have their staff concentrate on patient care and other administrative tasks (auths, referrals, etc.) best handled inside the office.

When evaluating the pricing offered by different billing services, be sure you're performing an "apples to apples" comparison in order to avoid any unpleasant surprises.  Verify that you have the resources available internally to perform the required tasks, and that the cost of these resources is factored in to the total cost of any billing proposal under consideration.  Also, consider other factors like employee turnover, vacations and extended absences, ongoing training, skills and experience when making this important decision.

Choose PDS and get more for your money.  Most of our clients pay just 5 to 7% for full service medical billing and collections.  However, if a client's needs (and resources) allow for the self service approach to be used successfully, we're happy to offer that option as well.